1. About JP Kreasi

JP Kreasi (“we”, “our”, or “us”) is a professional creative digital agency operated by Joko Prasetyo. We are committed to protecting the privacy and security of our clients, website visitors, and users. This Privacy Policy outlines how we collect, use, process, and safeguard information across our operational workflows and custom development infrastructures.

We specialized in delivering high-end digital solutions, including:

• Logo Design
• Brand Identity
• Website Design
• Website Development

In addition to our core design and creative services, JP Kreasi develops, maintains, and provisions custom software integrations and web applications that safely interact with external third-party APIs for secure data transmission and technical services.

2. Information We Collect

We may collect information directly from you when you request a service, communicate with our team, or browse our portfolio website. The categories of data include:

A. Client & Business Information

• Full Name and contact credentials.
• Active email address and telephone/WhatsApp numbers.
• Corporate information, brand assets, and business documentation provided for design execution.

B. Technical Metadata

• Internet Protocol (IP) address and location parameters.
• Browser engine configuration and device operational characteristics.
• Server accessibility logs to enforce system security standards.

3. Third-Party Integrations & Meta Platform Data

As a custom technology provider, certain software systems, digital instances, or scripts developed by JP Kreasi are engineered to securely connect with third-party networks, specifically including **Meta Platforms (Facebook, Messenger, Instagram, WhatsApp)**.

The system may process and cache the following data fields solely on behalf of the authorized user:

• Platform Identifiers: Page ID, App Scoped User ID, Business Account ID.
• Communication Metadata: Message payload string data, incoming comment text strings, and unique callback transaction logs.
• Security Credentials: Temporary access tokens and secure Webhook execution payloads.

JP Kreasi absolutely does not sell, rent, lease, or distribute this platform data to third-party brokers or use it for profiling, behavioral analysis, or advertising operations.

4. How We Use Your Information

We utilize the collected information strictly for the following operational tasks:

• Fulfilling and delivering custom graphic design and visual branding assets.
• Designing, building, and deploying professional website projects.
• Maintaining secure client communications, billing services, and support tickets.
• Optimizing our web server performance and guarding against malicious code or hacking attempts.
• Fulfilling developer requirements and compliance checks for platform API integrations.

5. Website Development Data Protection

When clients engage JP Kreasi for custom website development or hosting setup services, any technical data, project configurations, databases, or contents submitted to us are treated with strict confidentiality. Project files are handled within isolated development environments and are processed exclusively to fulfill the scope of work outlined in our client agreement.

6. Data Security Practices

We execute robust technical and operational defensive layers to prevent unauthorized data exposure, breach, alteration, or access. Our data protocols include:

• Enforced Hypertext Transfer Protocol Secure (HTTPS) across all network layers.
• Restricted database access controls and multi-factor authentication systems for development roles.
• Encryption of client API credentials, access keys, and system storage layers.
• Regular automated server patch monitoring and architecture scanning logs.

7. Data Retention & User Rights

We keep data only as long as necessary to perform design contracts, maintain website architecture support, or meet legal requirements. You possess full rights to request access to your data, demand systemic corrections, or order the complete purge of your personal data from our operational repositories by submitting an explicit written request to our data protection team.

8. Authorized Third-Party Processors

To provide secure agency services, we coordinate with trusted infrastructure entities:

• Premium Web Hosting Providers (Cloud storage & server infrastructure).
• ICANN Domain Registrars.
• Meta Platforms, Inc. (strictly restricted to technical developer API environments).
• Regulated and licensed Payment Gateways.

9. Contact Information

For any inquiries regarding this policy, developer integrations, or data privacy requests, contact us at:

JP Kreasi Data Protection
Email: hello@jpkreasi.web.id
Website: https://jpkreasi.web.id